What we collect, why we collect it, and the choices you have. Short version: your videos are yours, and we don’t sell your data.
Effective date: October 6, 2026
This Privacy Policy explains how FacelessChannel.com (“FacelessChannel.com,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects personal information when you access or use FacelessChannel.com, our applications, and related products and services (collectively, the “Service”).
FacelessChannel.com is based in British Columbia, Canada and provides the Service to users in multiple countries.
Privacy requirements differ depending on where you live. This Privacy Policy describes our general privacy practices globally and the rights that may apply under the laws of your jurisdiction.
We do not sell your personal information.
This Privacy Policy applies to personal information processed through the Service, our websites, accounts, customer support, billing relationships, and related communications.
For purposes of applicable privacy laws, FacelessChannel.com is responsible for the personal information described in this Policy unless another party is identified as independently responsible for particular processing.
Privacy questions and requests may be submitted through our Contact page.
The information we collect depends on how you use the Service.
When you register, join a waitlist, or use account features, we may collect:
If you use a third-party sign-in service, we receive information that you authorize that service to provide to us.
We process material you submit to or create using the Service, including:
We refer to this material collectively as “Your Content.”
Your Content may contain information about you or another person.
You are responsible for having any rights, permissions, or consents legally required before providing another person's personal information, photograph, likeness, recording, or voice to the Service.
If you use a feature that allows you to upload a voice recording or create a custom or synthetic voice, we and the applicable service providers process that audio and characteristics of the voice to provide the requested functionality.
Depending on the jurisdiction and how the technology is used, voice recordings or voice characteristics may be treated as biometric, sensitive, or specially protected personal information.
We do not use voice information for identity authentication or identification unless we specifically disclose that use.
Do not provide another person's voice for cloning, impersonation, or similar purposes unless you have any permission or legal authorization required for that use.
When you purchase a subscription, credits, or another paid service, a third-party payment processor handles payment information.
We may receive information such as:
We do not ordinarily receive or store your complete payment-card number.
When you use the Service, we may automatically collect information such as:
We use this information to provide, maintain, secure, troubleshoot, analyze, and improve the Service.
If you contact customer support, respond to a survey, send us feedback, or otherwise communicate with us, we collect the information contained in those communications.
We do not ordinarily ask you to provide information such as:
Please avoid including unnecessary sensitive personal information in prompts, uploads, scripts, or support communications.
We may obtain personal information:
We may use personal information to:
We may also use aggregated or de-identified information that does not reasonably identify you for analytics, research, security, product development, and business purposes.
Some features require us to send portions of Your Content to third-party artificial-intelligence, machine-learning, voice, image, audio, video, or other media-processing services.
We send information that is reasonably necessary to provide the feature you request.
FacelessChannel.com does not use Your Content to train a general-purpose artificial-intelligence model of its own for use by unrelated customers.
We use commercial services, APIs, contractual protections, and account or provider settings intended to restrict use of customer content for general-purpose model training where those protections are reasonably available and appropriate for the Service.
Third-party provider data-use practices, retention requirements, safety systems, and available account settings may vary and may change over time.
Providers may process limited information where necessary for purposes such as:
We do not authorize our service providers to sell Your Content or use Your Content to advertise to you.
If our use of Your Content changes materially, we will update this Privacy Policy and obtain consent where applicable law requires it.
We do not sell personal information.
We may disclose information to service providers and other recipients where reasonably necessary for the purposes described in this Policy.
Categories of recipients may include:
Providers that perform language, image, audio, voice, video, rendering, and other generation or processing functions.
Providers of hosting, computing, storage, database, networking, backup, and related technical infrastructure.
Companies that process payments, subscriptions, refunds, invoices, taxes, and transaction-related fraud prevention.
Services used to create, verify, or authenticate accounts when you choose to use them.
Services used to deliver transactional email, security notices, support communications, and permitted marketing communications.
Providers that help us understand website or Service performance and usage.
We do not currently use personal information for third-party cross-site behavioural advertising.
Providers that help us detect abuse, protect accounts, and maintain the security of the Service.
Lawyers, accountants, insurers, auditors, consultants, financing sources, and similar professional advisers may receive information where reasonably necessary and subject to appropriate confidentiality obligations.
If all or part of FacelessChannel.com or the Service is involved in a merger, acquisition, financing, restructuring, sale, bankruptcy, or similar transaction, information may be disclosed or transferred as part of that transaction subject to applicable law.
We may disclose information where we reasonably believe disclosure is necessary to:
Where a third party processes personal information independently rather than solely on our behalf, its own privacy terms may also apply.
FacelessChannel.com is based in British Columbia, Canada.
Because the Service is offered internationally and uses service providers that operate in multiple countries, personal information may be processed in Canada, the United States, and other jurisdictions.
Information processed outside your country may be subject to different privacy laws and may be accessible to courts, law-enforcement authorities, or government agencies under the laws of that jurisdiction.
Where applicable law requires safeguards for international transfers, we use measures appropriate to the circumstances, which may include:
You may contact us through our Contact page for additional information about international processing where you have a legal right to receive it.
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy or as required by applicable law.
Your Content generally remains associated with your account until you delete it, delete your account, or the applicable feature specifies a different retention period.
Deleted content may remain temporarily in backups, recovery systems, security logs, or other technical systems before being overwritten or deleted according to our normal retention processes.
Account information is generally retained while your account remains active.
After an account-deletion request, we delete or de-identify personal information from active systems within a commercially reasonable period, subject to legal, security, fraud-prevention, dispute-resolution, backup, and record-keeping requirements.
Certain billing, tax, accounting, and transaction information may be retained for up to seven years or another period required under applicable law.
Server, security, diagnostic, and usage logs may generally be retained for up to 12 months, although information may be kept longer where reasonably necessary for security, investigation, dispute resolution, or legal purposes.
Waitlist or marketing information may be kept until:
We may retain information longer where required to comply with law, preserve evidence, investigate fraud or abuse, enforce agreements, or protect legal rights.
We may retain aggregated or de-identified information that cannot reasonably be linked to you.
We use a limited number of cookies and similar technologies where necessary to operate and improve the Service.
These may include:
We do not currently use third-party advertising cookies for cross-site behavioural advertising.
You can configure your browser to delete or block cookies.
Blocking cookies required for authentication, security, or essential functionality may prevent parts of the Service from working properly.
If our use of cookies or tracking technologies changes materially, we will update this Policy and provide consent or opt-out controls where required by applicable law.
We send transactional and service communications where necessary to operate your account.
These may include:
We may send promotional or product communications where you have consented or where applicable law otherwise permits us to do so.
Promotional communications include an unsubscribe mechanism where required.
Unsubscribing from marketing does not prevent us from sending necessary transactional, security, or account communications.
In jurisdictions that require us to identify a legal basis for processing personal information, our bases may include:
Processing necessary to:
Where permitted by law, we may process information based on legitimate interests such as:
We rely on legitimate interests only where those interests are not overridden by applicable privacy rights.
We rely on consent where required, including for certain:
You may withdraw consent where applicable, although doing so may prevent us from providing features that require the information.
We may process information where necessary to comply with tax, accounting, consumer-protection, privacy, law-enforcement, or other legal obligations.
Depending on where you live and the laws that apply, you may have some or all of the following rights:
Not every right applies in every jurisdiction or circumstance.
Legal exceptions may allow or require us to retain certain information or decline part of a request.
We will not unlawfully discriminate against you for exercising a privacy right.
To submit a privacy request, please use our Contact page.
We may take reasonable steps to verify your identity before providing, changing, or deleting personal information.
Where permitted by law, you may use an authorized agent. We may require evidence that the agent is authorized to act for you.
We respond within the period required by applicable law.
If European Economic Area, United Kingdom, Swiss, or similar privacy law applies to our processing of your information, you may have rights including:
Where we rely on legitimate interests, you may have the right to object to that processing.
Where we rely on consent, withdrawing consent does not affect processing lawfully performed before withdrawal.
We do not currently use your personal information to make solely automated decisions that produce legal or similarly significant effects about you.
If that practice changes, we will provide any additional disclosures or rights required by applicable law.
Where legally required, international transfers will be supported by an appropriate transfer mechanism.
Certain U.S. states provide residents with additional privacy rights.
Depending on applicable law, these may include rights to:
FacelessChannel.com does not currently sell personal information.
We also do not currently share personal information for cross-context behavioural advertising or targeted advertising as those concepts are defined by certain U.S. state privacy laws.
Accordingly, there may presently be no sale or targeted-advertising activity for you to opt out of.
If this changes, we will update this Policy and provide any legally required opt-out mechanisms.
Depending on how you use the Service, categories of information we may collect include:
We use and disclose these categories for the business and operational purposes described in this Policy.
If Canadian privacy law applies to your information, you may have rights including:
Privacy rights may differ between provinces.
If you have a concern about our privacy practices, we encourage you to contact us first through our Contact page.
You may also have the right to make a complaint to the privacy authority with jurisdiction where you live.
Where Quebec privacy legislation applies, we take reasonable steps intended to address requirements concerning privacy governance, retention, security incidents, service providers, technology assessments, and transfers of personal information.
Users in other countries may have additional privacy rights under local law.
Where an applicable law provides rights or imposes obligations beyond those described above, we will honour those rights and obligations to the extent they apply to us.
Nothing in this Privacy Policy is intended to reduce privacy rights that cannot legally be waived.
We use administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, destruction, and misuse.
Depending on the system and information involved, safeguards may include:
No internet-connected service can guarantee absolute security.
If a privacy or security incident occurs, we will investigate and provide notices to affected individuals, regulators, or others where required by applicable law.
The Service is intended for adults.
You must be at least 18 years old, or the applicable age of majority if higher, to create an account or purchase the Service.
We do not knowingly permit children to create accounts or knowingly collect personal information from children through the Service in circumstances where parental authorization is legally required.
If you believe a child has improperly provided personal information to us, please contact us through our Contact page.
We will investigate and take appropriate action.
The Service may contain links to or integrations with third-party websites, applications, platforms, and services.
Their privacy practices are governed by their own terms and privacy policies.
For example, if you download Your Output and publish it to a social-media or video platform, that platform independently determines how it processes information submitted to it.
This Privacy Policy does not govern third-party services that independently collect information from you.
We may update this Privacy Policy as the Service, technology, providers, our business, or applicable laws change.
The effective date at the top identifies the current version.
For material changes, we will provide notice through the Service, on our website, by email, or through another reasonable method where required by applicable law.
If applicable law requires consent for a materially new use of personal information, we will obtain that consent before making the new use.
For privacy questions, requests, complaints, or general inquiries, please use our Contact page.
FacelessChannel.com British Columbia, Canada
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